The Aqua-sol Stainless steel thermalstore carries a lifetime guarantee against faulty manufacture or materials, provided that:
The product has not been modified or tampered with.
The product has been installed in accordance with the installation schematics.
The product has not been subjected to damage caused by frost, or other external influence.
The Guarantee Card, supplied with the product, has been completed and returned to Telford Water
Heaters within 90 days of installation.
The immersion heater, water control valves and cylinder thermostat are guaranteed for two years from the date of manufacture.
This guarantee is only available in the United Kingdom of Great Britain and Northern Ireland.
Claims made against our Lifetime Guarantee must be supported with evidence of purchase and the product serial number, along with a copy of the completed Benchmark Log Book.
Your Statutory rights are not affected by this guarantee.
Exclusions to the guarantee
Any labour charges associated with replacement of the unit or any of its components.
Any consequential losses caused by malfunction or failure of the unit.
The effects of scale build up.
Failure to carry out the annual safety check on this product will invalidate the guarantee.
